Live Chat

What Is Live Chat

Live chat is a real-time communication tool that lets your business connect instantly with customers through your website or social media platforms. With Connect USA, live chat becomes more than just a messaging window — it’s a powerful support system designed to enhance customer experience and drive results.

Our trained agents engage visitors the moment they land on your site, answer questions, resolve issues, and guide them through their journey — all in real time. This instant, personalized support builds trust, reduces bounce rates, and increases conversions.

With Connect USA, you’re not just offering live chat — you’re delivering fast, reliable, and friendly service that keeps customers coming back.

Engage, Capture and Convert

Live Chat

Generate 40% more leads by engaging your prospects across all communication channels Skilled human agents and LCS tech stack works for you around the clock Create a cohesive customer experience through your website, Facebook, SMS and more

AI Chatbot

The AI agent efficiently handles large numbers of queries simultaneously, ensuring customers receive prompt assistance - no limit to your growth! Intelligent and personalized interactions powered by ChatGPT’s advanced language

Appointment Scheduler

Book meetings directly from your website Direct path for your qualified leads to book an appointment with your team Reduce no shows with automated SMS & email reminders Integrate it with CRM to reflect full appointment info and scale your ops

Our key Features

Live Transfer

Text To Chat

CRM Integration

Private Eye

Spanish Chat

24/7 Chat

Immediate Delivery

Pay Performing Price

Facebook Messanger Integration

Improved Conversion & ROI

Automated Email & Text Functionality

Instant Call Back

Connect with your customers
on all channels

What makes Connect USA different?

Help desk software with the
fastest setup

Connect USA help desk solution has the fastest and easiest implementation, proven by multiple awards. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.

The best customer support you
can get

We don’t hide from your requests behind FAQs. We’re here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.

Trusted by 10,000+ Customer service, Finance & IT teams