Live Chat
What Is Live Chat
Live chat is a real-time communication tool that lets your business connect instantly with customers through your website or social media platforms. With Connect USA, live chat becomes more than just a messaging window — it’s a powerful support system designed to enhance customer experience and drive results.
Our trained agents engage visitors the moment they land on your site, answer questions, resolve issues, and guide them through their journey — all in real time. This instant, personalized support builds trust, reduces bounce rates, and increases conversions.
With Connect USA, you’re not just offering live chat — you’re delivering fast, reliable, and friendly service that keeps customers coming back.
Engage, Capture and Convert
Live Chat
Generate 40% more leads by engaging your prospects across all communication channels Skilled human agents and LCS tech stack works for you around the clock Create a cohesive customer experience through your website, Facebook, SMS and more
AI Chatbot
The AI agent efficiently handles large numbers of queries simultaneously, ensuring customers receive prompt assistance - no limit to your growth! Intelligent and personalized interactions powered by ChatGPT’s advanced language
Appointment Scheduler
Book meetings directly from your website Direct path for your qualified leads to book an appointment with your team Reduce no shows with automated SMS & email reminders Integrate it with CRM to reflect full appointment info and scale your ops
Our key Features
Live Transfer
Text To Chat
CRM Integration
Private Eye
Spanish Chat
24/7 Chat
Immediate Delivery
Pay Performing Price
Facebook Messanger Integration
Improved Conversion & ROI
Automated Email & Text Functionality
Instant Call Back
What makes Connect USA different?
Help desk software with the
fastest setup
Connect USA help desk solution has the fastest and easiest implementation, proven by multiple awards. Get ahead of your competition and set up your multi-channel help desk within a couple of minutes.
The best customer support you
can get
We don’t hide from your requests behind FAQs. We’re here for you 24/7. You can reach our customer support team without unnecessary steps, so we can provide you with a direct customer support experience.
Trusted by 10,000+ Customer service, Finance & IT teams
