About us
About Us
At Connect USA, we specialize in delivering reliable, real-time live chat support and communication solutions tailored for businesses of all sizes. Our mission is to help companies build stronger customer relationships by providing fast, friendly, and professional support around the clock.
With a team of highly trained agents and advanced tools, we ensure that your customers get the answers they need — when they need them. Whether it’s through social media, website chat, or integrated messaging platforms, Connect USA keeps your business connected, responsive, and ahead of the competition.
Customer satisfaction is at the heart of everything we do. When you partner with Connect USA, you’re not just getting a service — you’re gaining a dedicated support team that’s focused on your growth and success.
Our key Features
Live Transfer
Text To Chat
CRM Integration
Private Eye
Spanish Chat
24/7 Chat
Immediate Delivery
Pay Performing Price
Facebook Messanger Integration
Improved Conversion & ROI
Automated Email & Text Functionality
Instant Call Back
Explore why Connect USA is the best
choice for your business
Connect USA has been selected as the fastest implementation software, the best live chat software, and an industry leader
by customers on prominent review portals.
Get higher resolution rate with call center
Phone calls are an easy way to solve most customer issues with a more personal approach. Provide personalized customer service and increase your issue resolution by up to 56%. Take advantage of all essential features of the Connect USA call center software – unlimited call recordings, IVR, or agent availability management and achieve excellent customer service with every call.
Our call center service ensures prompt and personalized support, 24/7.We assist customers with inquiries, issues, and service requests efficiently. With trained professionals, we resolve concerns quickly and courteously. Our goal is simple: to deliver seamless, stress-free customer experiences.
Spend less with a ticketing system
Connect USA ticketing system is the star of the show that makes everything run smoothly. By switching to ticketing, you can save up to 95% of your time, money, and resources. Our ticketing system can gather all of your communication from every single channel you use and organize it for you in one place. Start with Connect USA ticketing and provide cost-saving, efficient and exceptional customer service.Spend less with our efficient ticketing system that streamlines support requests.It reduces response time and minimizes the need for repeated follow-ups.Track, prioritize, and resolve issues faster without extra overhead.Save time, cut costs, and boost customer satisfaction effortlessly.
Get repeat customers with social media
With Connect USA Boost customer loyalty through real-time engagement on social platforms.
Our live chat support integrates seamlessly with your social media channels.
Respond instantly to inquiries, comments, and messages across all platforms.
Turn every interaction into an opportunity to build lasting relationships.
Keep your audience engaged with quick answers and helpful support.
Delight customers with consistent, human responses – not just bots.
Drive repeat business by being present when and where customers need you.
With our live chat support, social media becomes a powerful loyalty engine.